Refund policy

Returns Policy

Our return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
A receipt or proof of purchase is required.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will email you to confirm receipt and inform you whether your refund is approved or rejected.

If approved, your refund will be processed and credited to your original method of payment within a standard processing period.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.

  2. Contact your credit card company—posting times may vary.

  3. Contact your bank—processing times may delay postings.

If you’ve completed these steps and still haven’t received your refund, please contact us at info@i-prevailsupps.com.

Sale Items

Only regular-priced items may be refunded.
Sale items cannot be refunded.

Exchanges

We replace items only if they are defective or damaged.
For an exchange of the same item, please email us at info@i-prevailsupps.com.

Shipping Returns

To return your product, mail it to:

I-Prevail Holdings LLC
PO Box 183
Wickatunk, NJ 07765
United States

You are responsible for your own return shipping costs. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping times for exchanged items may vary by location.

For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee we will receive returned items.